Alvaria

Alvaria

Alvaria enhances human connection with contact center infrastructure and workforce engagement solutions. Learn more
  • Edit
DateInvestorsAmountRound
-

N/A

-
Total Funding-

Recent News about Alvaria

Edit
More about Alvariainfo icon
Edit

Alvaria is a technology solutions provider that specializes in communication and workforce management tools. The company operates in the cloud-based solutions market, serving a diverse range of clients from city governments like Mesa, Arizona, to healthcare providers like Valley Medical Center, and businesses like JMT.

Alvaria's business model revolves around offering innovative solutions that enhance productivity and reduce costs. Their products include an Automatic Call Distributor and Interactive Voice Response solution, which streamline communication processes, and a predictive dialer that boosts agent productivity by replacing manual dialing. They also offer a workforce management tool, Alvaria Workforce, which helps businesses optimize staffing and scheduling.

Another key offering is Alvaria Motivate, a gamification tool that has been shown to increase sales per hour by 6%. This tool has been praised for its user-friendly interface and its ability to quickly deliver a return on investment.

Alvaria generates revenue through the sale of these cloud-based solutions. The company's success is evident in the reported 2.5-fold rise in payment promises and an 11% cost reduction per agent for JMT.

In summary, Alvaria is a trusted provider of cloud-based communication and workforce management solutions that help businesses increase productivity, reduce costs, and improve customer experience.

Keywords: Technology Solutions Provider, Cloud-Based Solutions, Communication Tools, Workforce Management, Predictive Dialer, Automatic Call Distributor, Interactive Voice Response, Alvaria Workforce, Alvaria Motivate, Gamification.

Tech stack

Group
Tech stackLearn more about the technologies and tools that this company uses.

Investments by Alvaria

Edit
Noble Systems
ACQUISITION by Alvaria May 2021
Cicero
ACQUISITION by Alvaria Jul 2022
Aspect Software
ACQUISITION by Alvaria May 2021